Joyco strengthens its communication with stakeholders

The consulting and advisory company expert in the life cycle of civil infrastructure projects unveils its Complaints, Requests, or Suggestions Handling Procedure.

At Joyco, we seek to strengthen and learn first-hand about any concerns expressed by our stakeholders. Therefore, if you are not yet familiar with our Complaints, Requests, or Suggestions Handling Procedure, we invite you to consult the following infographic describing step-by-step how to handle a complaint, request, or suggestion.

This mechanism allows us to know our stakeholder’s concerns and help us ensure their satisfaction and contributes to the constant improvement of our Integrated Management System.